Children's surgery has been suspended at a private Surrey hospital after "serious concerns" were raised by the health watchdog.
The Care Quality Commission (CQC) demanded immediate improvements to "protect people from coming to harm" at BMI Mount Alvernia Hospital, Guildford.
Inspectors visited the hospital in December 2012 and January 2013.
BMI Healthcare apologised for "entirely unacceptable" failings and said it had voluntarily halted children's surgery.
'Let patients down'The CQC was due to publish a report on Wednesday about the inspection but said the publication would be delayed because the hospital had made representations on two issues.
BMI Healthcare chief executive officer Stephen Collier said: "The hospital's practices let BMI and our patients down and I apologise for that.
"In 2012 we were not maintaining the high standards that we and our regulators demand at Mount Alvernia.
"I want to reassure our patients that the hospital has already been in touch with anyone who may have been affected by a particular incident.
"I have personally written to all patients who were admitted for treatment at Mount Alvernia in the last year explaining what has happened and providing contact details should they want to discuss the matter further with us."
A CQC spokesman said: "Following the inspection CQC raised serious concerns with the provider and formally warned them that immediate improvements were required to protect people from coming to harm.
"As a result of our concerns being raised with them, BMI agreed to voluntarily suspend children's surgical admissions at the hospital and to start making other changes required.
"We have continued to monitor the hospital closely. Full details of our inspection will be published shortly."
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